Acceptable use and anti-spam policy

Consent is required

You may only email people who have knowingly opted in to receive messages from you. You must confirm this each time you import contacts.

Prohibited

• Purchased, rented, harvested or scraped lists.
• Phishing, fraud, malware, deceptive subject lines or forged sender identity.
• Illegal, hateful or adult content, and content that violates Indian law or our delivery partners’ policies.
• Removing or hiding the mandatory unsubscribe footer.

Enforcement

• Unsubscribes, bounces and complaints are suppressed automatically and must not be re-added.
• Sending is automatically suspended when bounces reach 4% or complaints reach 0.1%.
• Each business is limited to 300 emails per day.
• We may suspend or terminate accounts that breach this policy, without refund.

Reporting abuse

Report abuse to abuse@kitecampaigns.com.